RA Online: Become More Effective with Your Personal Communication

Become More Effective with Your Personal Communication
WB0186 –
Friday, September 11th
10 am – 11:15 am
$25 per person
Enrollment is limited. As humans, we all need to do better when it comes to how we interact with others in every area of life. You never know what is going through the minds of others when you start a conversation with them. By gaining control of the moment between stimulus and response and understanding that most humans are doing the best they can, you will become more optimistic and effective with your interactions. For example: If someone raised their voice to me, I matched them and continued to go well beyond. My mind was under the impression that the louder human wins. Since I now know it is a major trigger for me, I concentrate on that moment immediately following someone who raises their voice to me, I take a breath, and I decide to keep my voice at a normal conversational volume. Now we can have a more productive conversation. What is your response when someone raises their voice to you? Do you want to match it and get louder too because maybe louder wins? Discover your triggers, etc. Instructor: Bill Gladwell

• Online programs are typically 60 minutes of lecture with 15 minutes of Q&A at the END of the presentation. Students will be able to type questions into the system at any time during the presentation.
• No software or downloads are required. Students can participate using a desktop, laptop, smartphone, or tablet.
• Please call 239-434-4737 or visit RegisterRA.asapconnected.com to register. You will receive a confirmation email regarding your registration. Prior to the webinar, you will receive a separate email with your log-in information as well as a one-page instruction sheet for those unsure how to join the webinar.
• If your plans change and you are unable to attend our webinar, please call us to cancel